Get in touch
Spotted an error, have feedback, or want to reach the editorial desk? We read everything. The fastest way to reach a human is email.
Important — read before you writeWe are an independent information site. We cannot access, freeze, recover or refund any exchange account, wallet or transaction. We will never ask for your seed phrase, private keys, passwords or a remote-access session — and nobody legitimate ever will. If someone claims to be "Hyperliquid support" via DM and asks for those, it is a scam. For account issues with the real product, use only the official channels linked from app.hyperliquid.xyz.
What to include
To help us respond quickly and usefully, please include:
- The page URL your message relates to (if any).
- A clear description of the issue, correction or question.
- For corrections: a link to the official source that supports the fix, where possible.
Please do not send private keys, seed phrases, passwords, screenshots of recovery phrases, or any other secret. We do not want them and we cannot use them.
What we can and can't help with
| We can help with | We can't help with |
|---|---|
| Corrections & factual feedback | Recovering lost funds or wallets |
| Content & topic suggestions | Resetting any exchange password |
| Press & partnership enquiries | Trade execution or account access |
| Accessibility & bug reports | Personalised investment advice |
- Languages
- English (primary)
- Response time
- Typically a few business days
- What we are
- Independent, unofficial educational publisher